Common questions
Can't find your answer? Email us or send a message and a real person in Australia will get back to you.
Ask a questionAre new arrivals sorted by date?
Yes. The newest toys show first. Use the filters to narrow them down by colour, size or type of toy.
Do new toys come in different colours?
Many of our squishies and fidget toys come in several colours. Pick the one you want, or choose Surprise Me! for a random colour at a lower price.
What is the difference between new arrivals and best sellers?
New arrivals are the toys most recently added to the range. Best sellers shows the range in order of what sells most, so the most popular toys come first.
How long will delivery take?
We ship Australia-wide. Orders over $99 ship free. Delivery times depend on your location and the carrier; you will get tracking by email once your order leaves us.
What if the toy is not quite right?
You have 30 days to return it, free. Just get in touch and we will sort it out.